Question:
How does Multi-Factor Authentication work in DocuWare? How can I configure this?
Answer:
Multi-Factor Authentication is not configured or executed by DocuWare. To enable MFA for a user, you would need to configure this in your identity provider environment.
Once a user authenticates, they are sent to your identity provider, where the credentials can be verified. Your identity provider processes the MFA, and once verified, the user login is redirected back to DocuWare.
Note: Information applicable for Cloud & On-Premise systems starting in DocuWare version 7.4.
It is recommended to reach out to your identity provider for issues or questions in relation to the Multi-Factor Authentication of a user.
KBA is applicable for both Cloud and On-premise Organizations.