When attempting to connect to a DocuWare system, you receive the following error:
"Message": "A public action method 'Logon' was not found on controller 'DocuWare.Platform.Controllers.AccountController'.",
"Exception": "HttpException: A public action method 'Logon' was not found on controller 'DocuWare.Platform.Controllers.AccountController'.",
"Status": "Not Found",
This error occurs when DocuWare is unable to find the Login resource. Please refer to the following solutions in regards to your DocuWare instance:
For Cloud Organizations
In this case, the URL which was provided was incomplete, or not including https://.
If the https:// is left out, then it'll use http://, which is not valid since Cloud systems only use https.
For On-premise Organizations
In this case, like with Cloud Organizations, you need to make sure that the URL is correctly written.
If this system uses https://, then http:// shouldn't be used and vice versa.
Once this change has been made to the URL, this should clear up the issue.
KBA applicable for both Cloud and On-premise Organizations