Question:
Where can I find a backup of my DocuWare server config/settings files?
Where can I find a backup of my DocuWare server config/settings files?
Answer:
You can find backups of config/settings files within the following paths below. These backups are made as a result of any minor/major upgrades made to the DocuWare system.
You can find backups of config/settings files within the following paths below. These backups are made as a result of any minor/major upgrades made to the DocuWare system.
DocuWare 7.1-7.2
C:\ProgramData\DocuWare\ConfigBackup
DocuWare 7.3+
C:\ProgramData\DocuWare\ClientConfigBackup
1. Navigate to the referenced path for your respective DocuWare version, and displayed will be a variety of date folders.
![](https://dwsupport.blob.core.windows.net/kba/cd634763-0380-4e9b-a989-694e57c140c7.png)
2. Open the appropriate date folder, and you will find a folder for each module containing all the config/settings files.
Note: For Cloud organizations, you will only find configuration/settings files for Desktops Apps and related modules.
![](https://dwsupport.blob.core.windows.net/kba/3240ee5b-bb70-4ed7-bf61-6849a11b6314.png)
![](https://dwsupport.blob.core.windows.net/kba/677020bb-8077-479d-94b8-8496e37a2ebf.png)
C:\ProgramData\DocuWare\ConfigBackup
DocuWare 7.3+
C:\ProgramData\DocuWare\ClientConfigBackup
1. Navigate to the referenced path for your respective DocuWare version, and displayed will be a variety of date folders.
![](https://dwsupport.blob.core.windows.net/kba/cd634763-0380-4e9b-a989-694e57c140c7.png)
2. Open the appropriate date folder, and you will find a folder for each module containing all the config/settings files.
Note: For Cloud organizations, you will only find configuration/settings files for Desktops Apps and related modules.
![](https://dwsupport.blob.core.windows.net/kba/3240ee5b-bb70-4ed7-bf61-6849a11b6314.png)
![](https://dwsupport.blob.core.windows.net/kba/677020bb-8077-479d-94b8-8496e37a2ebf.png)
KBA is applicable to Cloud and On-premise Organizations.