Behavior:
When attempting to access the Web Client, the following error message is displayed:
"Server Error in '/DocuWare/Platform' Application."
Solution:
To resolve this behavior, navigate to Windows Features and check all boxes for .NET 4 Advanced Services & .NET 3.5.
Once completed, stop all DocuWare services, reset IIS (KBA-34532), then start all DocuWare services. Lastly, reattempt to log in to the Web Client, which should proceed without error.
When attempting to access the Web Client, the following error message is displayed:
"Server Error in '/DocuWare/Platform' Application."
Solution:
To resolve this behavior, navigate to Windows Features and check all boxes for .NET 4 Advanced Services & .NET 3.5.
Once completed, stop all DocuWare services, reset IIS (KBA-34532), then start all DocuWare services. Lastly, reattempt to log in to the Web Client, which should proceed without error.
KBA is applicable to On-premise Organizations ONLY.