Behavior:
After upgrading to the "new Outlook," the Connect to Outlook add-in is no longer available.
Solution:
By manufactuer's design, the new Outlook is now web-based. Therefore, the Connect to Outlook add-in can no longer be used.
As a result of this web-based model, the DocuWare for Outlook add-in must be acquired from the Microsoft Store.
For more information regarding the Connect to Outlook add-in, please reference KBA-37400.
Additionally, please visit KBA-37406 for an overview of the differences between Connect to Outlook and DocuWare for Outlook add-ins.
KBA is applicable for both Cloud and On-premise Organizations.
After upgrading to the "new Outlook," the Connect to Outlook add-in is no longer available.
Solution:
By manufactuer's design, the new Outlook is now web-based. Therefore, the Connect to Outlook add-in can no longer be used.
As a result of this web-based model, the DocuWare for Outlook add-in must be acquired from the Microsoft Store.
For more information regarding the Connect to Outlook add-in, please reference KBA-37400.
Additionally, please visit KBA-37406 for an overview of the differences between Connect to Outlook and DocuWare for Outlook add-ins.
KBA is applicable for both Cloud and On-premise Organizations.
