Publicado Mon, 31 May 2021 10:03:13 GMT por Johnson Lee
HI all,

Is anyone experience the document view cannot open AutoCAD file?

Thanks.
Publicado Wed, 02 Jun 2021 18:09:17 GMT por Craig Heintz SE
Yes, I have an account that has certain AutoCAD files that will not render.  I believe it is something to do with all the external referneces they have in those files that have not been cleaned up before posting it.  However, I have never been able to narrow it down to a more exact reason.

For them the solution is to modify the C:\program files (x86)\common\docuware\imaging\DocuWare.Imaging.Worker.config file and change the rendering engine for the DWG file type as follows.

<add filetype="AutoCad" extensions="dwg, dxf, dwf" decoders="Stelleent, AnyDWG"/>

This allows them to be viewed by makes the image less clear and hard to zoom.  However, the file can still be downloaded and viewed in AutoCAD with regular clarity.
Publicado Wed, 02 Jun 2021 18:09:54 GMT por Craig Heintz SE
Sorry mispelled "Stellant"
Publicado Thu, 03 Jun 2021 05:17:31 GMT por Gilles Sauvagnat Altexence
Hi Craig,

Be careful as the Stellent viewer is not integrated any more (starting in V7) in DocuWare

We had big trouble to view vsd or vsdx (Visio) files 

Regards

Gilles
Publicado Thu, 03 Jun 2021 12:00:29 GMT por Craig Heintz SE
Interesting.  My example is a v7.2 OPrem Enterprise System.
Publicado Thu, 03 Jun 2021 12:15:54 GMT por Gilles Sauvagnat Altexence
If your 7.2 is from a 6.12 (or older) version the Stellent is still installed (it not de installed by the upgrade)

But if you install a V7 or more,  you do not get the Stellent viewer

We had the "surprise" when reinstalling in 7.2 a customer. No more vsd viewer :-( 

Gilles
Publicado Tue, 08 Jun 2021 13:40:00 GMT por Craig Heintz SE
Good to know.  Thanks for the info.

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