Publicado Wed, 29 Aug 2018 14:52:33 GMT por Gilles Sauvagnat Altexence Président


Is there any change in the way the branding is designed with DW V7.

With previous version I managed to get a custom logo on the web client when logging and in the upper left corner of the web client.

With DW7, the logging windows is ok but I only managed to get rid of the original DocuWare logo in the web client.

Nothing is displayed in the area but blank.

Any change required for the image size, different format ? Missing parameter in the css ?

Thanks for your help



Publicado Wed, 29 Aug 2018 19:55:48 GMT por Casey Miller Solutions Manager

my normal logo i was using with 6.11 is working fine. had to clear cache in teh browsers though.

Publicado Thu, 30 Aug 2018 03:29:45 GMT por Gilles Sauvagnat Altexence Président

Hi Casey,

Thanks for your input 

Yes I did that too, I even tried changing the browser, still the same result, weird

At least I know it should work, looks like it is on my side. But I do have the same behavior on two different systems.

I let you know ifI find something




Publicado Fri, 31 Aug 2018 14:34:00 GMT por Jon Neff Kelley Imaging Solutions Engineer

Similar problem here. I can get my brand to work okay on the login window. But there's no satisfaction in the working area: either DocuWare logo; or DocuWare logo superimposed over my brand; or blank. 

UPDATE: neither the 'before' or 'after' behaviors work correctly - here's rewritten code w/ which to test:

.dw-logo:before {
    display: none;
.dw-logo:after {
    display: none;

Publicado Sat, 10 Oct 2020 17:35:55 GMT por Fausto Rivera Senior Systems Analyst
I have the old images in the CSS files but the logos are not there even after restarting IIS and clearing my cache. Does anyone know how the Branding works in 7.3?
Publicado Mon, 12 Oct 2020 05:03:25 GMT por Gilles Sauvagnat Altexence Président

Have a look here :

From DW 7.3 Web server is 64 bits, you have to go in \Program files not \Program files (x86)


Publicado Fri, 12 Nov 2021 13:18:51 GMT por George Khimich sr. system admin

We are going to migrate to DocuWare 7.5 [on-premise version] from DocuWare 7.3.
After the installation I would like to change branding parameters according to the 7.3 version parameters.

I have copied the necessary files (custom.css and logo pictures) from the old version (7.3) to the new one.
But, unfortunately, this method did not work as I expected – there are no changes on the logon screen.

Could you please help me with it?


I know, that the branding files have to be located at
C:\Program Files\DocuWare\Web\Platform\Content\branding

I have purged cache in my browsers.
I have used IISRESET command.
I have used various browsers.
Still no luck.


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