Publicado Thu, 08 Feb 2018 22:38:19 GMT por Frank Camarena System Analyst

Good afternoon.

When I access to my task list I cannot sort the list in alphabetically. If I press any header, the list remains intact.

This issue only happens with the tasks. The Searches and List works fine.

What could it be?

 

Publicado Thu, 22 Mar 2018 13:38:45 GMT por Ingo Bechtle Director Software Support EMEA Team BLUE

Dear Mr. Camarena,

sorry for coming back late to your question.
we are not sure if this case is still current for you but we wanted to make sure that
your request is covered.

regarding your question:

we have just checked the behavior and were trying to reproduce the situation
but couldn't make it fault.

have you checked the behavior in different browsers? 
maybe a browser add in is blocking the operation somehow.

one thing you could do would be to restart your IIS and reset the MSMQ:
https://www.docuware.com/support_faq/directsearchnew/index.php?solution_...

otherwise you could create a support request for our software support team if you need further assistance.

anyhow: updating to the latest service pack is always advisable if your using an on premises installation.

--
Mit freundlichen Grüßen / With best regards, 

Ingo Bechtle
Software Support Specialist Team BLUE EMEA

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