Thank you for your quick reply, Phil.
We are using MS SQL on a separate server. The documents are on the local Docuware server.
My expectation was to change the servername to avoid conflicts with the live server. Like you mentioned, once that is changed, a lot of services and links will no longer work. I understand that this is a complicated scenario, however, I am trying to be proactive in the upgrade process. I want to avoid our previous experiences with upgrading from 6.10 to 6.12. In my opinion, the DW7 upgrade will be much more impactful than our previous one. I do not want to install it 'blind' on our live server to find issues like before.
From your reply, would you recommend that I contact our account rep to move forward?
Thanks again for your insight. This is extremely helpful.