Document tray URL integration-1520613597

Hi all,

Alhough we did a bunch of tests, we cannot use the "Document tray" Integration Type.

Using either the SDK or the URL Creator.

The server returns a

The request could not be served.Status:
406 - Not AcceptableMessage:
You do not have the rights to view this basket. Please contact your administrator.ExceptionRequestNotAcceptedException: You do not have the rights to view this basket. Please contact your administrator.

As this done using admin with full rights, looks like this is not the real problem.

The encrypted URL generated on a 6.12 Peters Engineering looks like :

http://presentationvm/DocuWare/Platform/WebClient/1/Integration?&ep=-Lvz...

To find the Document Tray Guid, we assumed this the file number looking like a GUID in the storage location for the web basket

May be a wrong guess?

Any help would be appreciated

Thanks in advance.

Best regards

Gilles

Gilles,
Follow this FAQ for obtaining a Cloud Tray GUID to ensure you have the correct one.

https://www.docuware.com/support_faq/index.php?action=artikel&cat=205&id=3046&artlang=en&highlight=document+tray+guid

Phil Robson
Senior Director Support Americas

Hi Phil

Thanks a lot for your fast feedback

Looks like promising. I should have done better research :-( 

We are going to test and give you feedback

Regards

Gilles

Hi Phil

Thanks a lot, using the FAQ is the right way to find the relevant basket GUID

Regards

Gilles