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Gilles Sauvagnat Altexence Président

Gilles Sauvagnat

Joined: 7/7/2017

https://www.altexence.fr

  • Forum Posts
  • RE: Install DocuWare On-Premise, but in Azure Cloud

    Sat, 30 Oct 2021 08:39:49 GMT – Install DocuWare On-Premise, but in Azure Cloud
    Hi Joshua,

    Sorry I cannot help, the DocuWare project on AWS platform was cancelled.

    Reading the post from Gerardo I would be more than cautious with such platfrom.

    Regards

    Gilles
  • RE: Need help with creating SSL certificate

    Tue, 22 Jun 2021 14:26:22 GMT – Need help with creating SSL certificate
    Hi Darrell
    My advise; do not use self-signed certificate !
    Regards
    Gilles
  • RE: Read AutoCAD files though DocuWare document viewer

    Thu, 03 Jun 2021 12:15:54 GMT – Read AutoCAD files though DocuWare document viewer
    If your 7.2 is from a 6.12 (or older) version the Stellent is still installed (it not de installed by the upgrade)

    But if you install a V7 or more,  you do not get the Stellent viewer

    We had the "surprise" when reinstalling in 7.2 a customer. No more vsd viewer :-( 

    Gilles
  • RE: Read AutoCAD files though DocuWare document viewer

    Thu, 03 Jun 2021 05:17:31 GMT – Read AutoCAD files though DocuWare document viewer
    Hi Craig,

    Be careful as the Stellent viewer is not integrated any more (starting in V7) in DocuWare

    We had big trouble to view vsd or vsdx (Visio) files 

    Regards

    Gilles
  • RE: server migration to AWS

    Wed, 24 Feb 2021 18:04:15 GMT – server migration to AWS
    HI Wetson

    "Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients."
    from https://help.docuware.com/#/home/55049/2/2
    Looks like the road is going to be bumpy !
    Regards
    Gilles
  • RE: Branding with DW V7-1535561553

    Mon, 12 Oct 2020 05:03:25 GMT – Branding with DW V7-1535561553
    Hello

    Have a look here : 

    https://support.docuware.com/de-DE/forums/help-with-technical-problems/490b9904-4c8e-ea11-99e5-0003ff59aaf5#45371032-908e-ea11-a811-000d3ab40761

    From DW 7.3 Web server is 64 bits, you have to go in \Program files not \Program files (x86)

    Regards
    Gilles

     
  • RE: Conversion XML vers dwcontrol

    Thu, 10 Sep 2020 08:58:47 GMT – Conversion XML vers dwcontrol
    Je confirme, il existe des solutions. Ces dernières nécessitent du développement complémentaire. Ce que nous faisons.
    La technique cible adaptée dépend de ce qui peut être produit en amont et surtout de la volumétrie. Nous ne recommandons pas la technique via desktop apps (celle utilisant des fichiers compagnons) dès lors que les volumes sont importants et/ou que le suivi de la production doit être industrialisé.
    Gilles Sauvagnat
    Altexence.
     
  • RE: .NET API stamping Documents

    Tue, 11 Aug 2020 08:29:46 GMT – .NET API stamping Documents
    Oups 7 minutes too late :-) 
  • RE: .NET API stamping Documents

    Tue, 11 Aug 2020 08:29:02 GMT – .NET API stamping Documents
    Hi

    Try 

    https://YOURORGANIZATION.docuware.cloud/DocuWare/Platform/Home/XSL

    Then  List Organizations




    Then 




    Then in the file cabinet you want


    At that point you shoud get the stamp GUID you want

    Hope it helps

    Gilles
  • RE: AutoIndex jobs - move file to backup directory

    Thu, 30 Jul 2020 13:57:08 GMT – AutoIndex jobs - move file to backup directory
    My SR was SR-127917-Q3T5F

    The fix was to install the last 7.3 version (it was July  8th) and to modify the DocuWare.BPS.Processes.settings in C:\Program Files\DocuWare\Background Process Service.
    And set the  SelfTriggeredAmountLimit. to  0
    Then restart BPS.

    BUT, i cannot guarantee our problem is the same as mine. My problem was thaht the autoindexailed to start and I found "format name buffer memory delivered by API too small to adjust to format name" in the log


    I would recommend you to submit a SR if your case is different

    Regards
    Gilles
     
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