Posted Tue, 04 Dec 2018 13:13:29 GMT by Kim Anthony Luna

Hi,

I created a simple DocuWare Printer configuration by uploading a sample document and letterhead. When I try to print a document using DocuWare Printer though, the letterhead is not appearing on the document and the document is appearing as black and white. Any fix for this?

Also, do you have a different method for applying a watermark on documents? 

Thanks! 

https://www.docuware.com/sites/default/files/forums-images/watermark_sample.png

Posted Wed, 05 Dec 2018 05:58:44 GMT by Kim Anthony Luna

Just found out from the Desktop Apps History that DocuWare Printer is unable to detect the configuration I created that is why there is no letterhead appearing. How do we go about this since the configuration is fixed to automatically detect the configuration to use? I am using the exact same sample document I uploaded to test this and DocuWare is still unable to find a matching DW Printer configuration for it. 

https://www.docuware.com/sites/default/files/forums-images/dw_printer_2.png

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