Kim Anthony Luna

Hi Franziska Klein

How about the configuration for users, groups, roles, and rights? I believe we will have to do this from scratch.

Thanks

Kim

Hi,

I can't seem to turn on intelligent indexing for a new document tray that I created. It's just grayed out. 

Does DocuWare Cloud have a limit on the number of document trays available for Intelligent Indexing? 

Thank you. 

Hi,

We have a client who suddenly wants to migrate to DocuWare Cloud from On Premise. 

There are no documents stored yet in the file cabinet, so it will mostly be just carrying over the configuration done. 

Is it possible to use the File Cabinet "Export" function from DW Configuration in On Premise, and "Import" this to Cloud so we don't have to re-do all the file cabinet configuration? The exported file will be an XML file. 

Thanks! 

When using task manager/lists, is it possible to set up a notification as well as its frequency for upcoming tasks? 

I have set up a list where it monitors documents that will expire within the next 30 days. How can I set up the task manager to keep on notifying a user based on a set frequency if they haven't acted on the document that will expire? 

I can't seem to find the option to delete dialogs. Can anyone help me out? 

Thanks! 

Hi,

Has DocuWare gone away with the creation of logging agent/destination in the DW Administration for audit trails? I used to be able to create before, but now I don't see an option to create a new loggging agent/destination anymore.

I see there is now an audit report option at the web client configuration, however, the details provided there are too minimal for our client's needs. 

They prefer the level of detail provided by the logging agent/destination audit trail.

Thanks! 

Just found out from the Desktop Apps History that DocuWare Printer is unable to detect the configuration I created that is why there is no letterhead appearing. How do we go about this since the configuration is fixed to automatically detect the configuration to use? I am using the exact same sample document I uploaded to test this and DocuWare is still unable to find a matching DW Printer configuration for it. 

https://www.docuware.com/sites/default/files/forums-images/dw_printer_2.png

Is there a way to have Autoindex run for documents in the document tray? So that users can see the data retrieved first for validation before storing in the file cabinet.

There are limitations with the way Autoindex works right now where documents need to be stored first and the matching process happens in the back end. It is not very reassuring to clients who process thousands of documents and need to validate indices first before storing in file cabinets. 

Hi,

I created a simple DocuWare Printer configuration by uploading a sample document and letterhead. When I try to print a document using DocuWare Printer though, the letterhead is not appearing on the document and the document is appearing as black and white. Any fix for this?

Also, do you have a different method for applying a watermark on documents? 

Thanks! 

https://www.docuware.com/sites/default/files/forums-images/watermark_sample.png

Hi,

Is it possible to have 2 or more store dialogs with intelligent indexing on the same file cabinet?

Asking this because I have configured 3 store dialogs to have intelligent indexing, but whenever I choose from the store dialogs, only 1 shows up with intelligent indexing. They are all in the same file cabinet. 

Thanks!