Publié Sun, 31 Mar 2019 20:49:18 GMT par Kjetil Kulterud Service Owner

After importing over 300 000 documents at a customer, suddenly now when importing, all the Norwegian Æ Ø Å characters are showing as the replacement character � in the metadata field. All existing documents are fine.

What can cause this, and why do you think this happen only after over 300 000 documents are imported?

The documents are imported by a third party application. Our partner that do the import job, asks if it may have something to do with the encoding of the dat files, and wonder what encoding DocuWare recommends.

Publié Mon, 01 Apr 2019 08:39:53 GMT par Kjetil Kulterud Service Owner
We figured this out.

We changed the encoding back from ANSI to UTF8  and it is working again :-)

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