Publié Fri, 06 Sep 2019 16:24:58 GMT par David Blake Ricoh USA Sr. Solution Integrator
As a part of the "Connect to Mail" function, there is the "Email Accounts" configuration.  It has been noticed a peculiar behavior where if in the middle of an Email Accounts configuration, and there is some delay, maybe of only 3-5 minutes, the Email Accounts configuration is unable to be completed or tested.  It appears the user account has timed-out, and requires discarding any unsaved work and starting over by logging off and on again.  The user account I do use is the DWAdmin administrator one, so we would expect not to be limited at all. 

Is there somewhere this time-out value might be extended?
Publié Fri, 06 Sep 2019 16:25:58 GMT par Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear David Blake! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-75503-X5V7W for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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