Publié Mon, 11 Jan 2021 11:20:35 GMT par Tarieu Sebastien - left 04.20201 Commercial
Hello,

I have a problem with AutoIndex.
When I use an update of a "Status" index, on the Docuware interface the lists do not update.
Whereas with workflow designer, the lists update automatically. The refresh is not done automatically.
Can you help me ?

Thanks you

 
Publié Fri, 15 Jan 2021 10:56:50 GMT par Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hello Sebastien, 

please provide more information for this, such as screenshots from the autoindex and the configuration for the index fields and lists you are talking about. 
To me, it sounds like the default select list (which updates automatically) is used in the workflow designer tasks, whereas in the webclient you use static/fixed lists for your dialogs.
If this is not the case, we need more technical details to be of help. 

Greetings from Germany, 
Simon H. Hellmann
Publié Sun, 17 Jan 2021 18:35:52 GMT par Tarieu Sebastien - left 04.20201 Commercial
Hello,


I triggered a ticket to the support with description. I close my post.

Thanks you

You must be signed in to post in this forum.