We have a client that used this setting in Fortis, for their Fujitsu Paperstream scanner. Now in DocuWare it seems to be ignoring this setting. If I have the driver set to color detection and scan through a document that has parts highlighted it will ignore the color, scan in black and white, and either fill in the highlighted parts or draw a box around the highlighted parts. Is there a way to get the color detection to work in DocuWare?
I do have a work around, if they select the option, Show scanner device dialog, in the Scanner settings, they can then select the Auto-Color Default in the drop down of the paperstream settings, then press the scan button on there and it will scan with the highlights. This causes extra steps and we would need to see about shortening this.