Publié Fri, 30 Aug 2019 06:02:13 GMT par Birte Kuhlmann
Good morning everybody,

in our organisation we need to use the notification option because there are some employees that seldom get tasks in Docuware and are therefore in need of a remember email.
I'm able to create a new notification but I haven't been successful in building one that only sends a message if it's only for one user and not a whole group.
Do you have any ideas how to create a notification that could fulfill our needs? 
Especially the management doesn't want to frequently receive an email if there's a task that's not even for them.

I'd be happy about some ideas,
Thanks in advance and best regards!
Publié Fri, 06 Sep 2019 06:02:13 GMT par Matthias Wieland
Guten Tag Birte Kuhlmann! Leider sieht es so aus, dass die Community diese Frage nicht beantworten kann. Wir haben deshalb eine neue Supportanfrage mit der Nummer SR-75004-M2H6Y für Sie eröffnet. Ein Software Support Specialist wird sich direkt bei Ihnen melden um diese Anfrage zu beantworten. Wir werden die Lösung der Anfrage hier veröffentlichen sobald diese abgeschlossen ist. Mit freundlichen Grüßen DocuWare Support Team
Publié Tue, 10 Sep 2019 13:28:39 GMT par Pascal Tham

Dear Mr. Kuhlmann,

in Notifications, you can configure an recipient via an Index entry.
You could create a field in which the current processor is entered. You can then define this user as the recipient in the notification.
This means that only the current processor receives an e-mail.

With best regards,

Pascal Tham
Software Support Specialist Team RED EMEA

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