Behavior:
After a server migration, the DocuWare Desktop Apps have to be reconnected, because the old connection is no longer valid. The previously created import jobs are no longer available with this new connection and the same DocuWare user.
All jobs are listed in the hotfolder.xml file. How do I have to adapt it, so that not all jobs have to be recreated manually?
Solution:
1. Stop the DocuWare Desktop Service and exit the DocuWare Desktop Apps.
2. Open the hotfolders.xml file from the correct directory:
- Up to DocuWare 6.10 HotfixPack 6:
"C:\Windows\SysWOW64\config\systemprofile\AppData\Local\DocuWare\Desktop\hotfolders.xml"
- In all later versions:
"%programdata%\DocuWare\Desktop\hotfolders.xml"
3. Please adjust the server name in the parameter „ServerUrl“, as shown in the screenshot below.
4. Also check whether the „WindowsUserSid“ matches the current Windows user:
To find out the SID, run the following command in CMD: wmic useraccount get name,sid
Tip: If you know the username and would like to find only that user's SID, enter this command but replace USER with the username:
wmic useraccount where name="USER" get sid
6. Save the changes made to the hotfolders.xml file.
7. Start the DocuWare Desktop Service and the DocuWare Desktop Apps.
