Error opening the lock file-1452029384

I have a moved our Fortis environment to a new server using the move procedure documented on this website.  When i launch View Station, i sometimes get this error (see attached). I cannot figure out what makes the error occur.  Sometimes it works, sometimes it doesn't.  Any ideas?

NOTE: I notice similar errors on the other Fortis client products like system admin or database admin.  Different lck file but same message

https://www.docuware.com/sites/default/files/forums-images/fortis%20error%20lock.png

Jim,

See the following article:

https://www.docuware.com/support_faq/?solution_id=3879

I checked and i have full control to all the folders, subfolders and files.  I did notice that i'm not seeing the error on the first desktop installation.  Have you seen an issue with running View Station and other Fortis client apps on Windows Server 2012R2?  Something about the server OS that is different that causes issues with View Station?

Jim,

Please contact your partner Ricoh (800-706-4566 or softwaresupport@ricoh-usa.com) for further assistance.

Thank you,

You can run an iso file inside windows providing you have winrar winzip etc. Right click the iso file and use extract . This will give you the optiopn of unpacking the iso file into a folder of your choice. Once unpacked you can access all the files with the folder you placed it into

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