does not respect the decimal sign when processing the information

Hello, my problem is that when processing a document, the decimal sign setting is not being respected by Docuware. Even though I set the value to point, the DW regional configuration is in Spanish, the PC regional configuration is in Spanish with a decimal point, the Chrome and Edge regional configuration is in Spanish with a decimal point as the decimal sign. Can you tell me what I'm missing?

Dear Victor Hernandez! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-240637-F2P9F for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team