投稿済み Mon, 19 Feb 2018 12:19:06 GMT 、投稿者 Callum McGlynn Technical Solutions Manager

Has anybody been able to get Fujitsu FTP scanners to scan up to the DocuWare Cloud Server? Whenever we attempt to set the scanner up we get a constant scanning error.

 

If anybody has managed to get it working could they share how?

 

Cheers,

 

Callum

投稿済み Wed, 21 Feb 2018 14:39:56 GMT 、投稿者 Michael Ceresia Sales and Support Consultant

Callum  what model scanner are we dealing with?

投稿済み Fri, 23 Feb 2018 14:12:27 GMT 、投稿者 Maria Holden Sr. Director Software Support Americas & APAC

Hello Callum,

By product design the only MFP that you can connect to DWCloud is Connect to Ricoh.  You may use any other scanner and send it to a folder and upload via FTP to DWCloud to a basket.

Regards,
Maria Holden
Manager Support –  Americas
 

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