Unable to connect to the remote server

Anybody ever seen this error before when searching for docs in DocuWare. 7.0 on prem system:

Dear Andrew Koontz! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-142621-W0W8D for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team