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Question: 
How do I uninstall Desktop apps in DocuWare 7.4 and higher?

Answer:
Starting in DocuWare 7.4, DocuWare Desktop apps can be uninstalled from the Client Setup.

  1.  From the drop-down in the DocuWare Web Client, select Desktop Apps, then select "Install Desktop Apps." 

     
  2. Download and launch the Client Setup. Once launched, you will see all modules currently installed on your system. From here, select Uninstall. If you are operating on DocuWare 7.6 or higher, once the Client Setup window appears, select Remove Apps.



     
  3.  On the "Uninstall Desktop Apps" screen, you're given a list of modules that can be uninstalled. Select the desired module(s) you wish to remove by checking each module, then select uninstall.


     
  4.  After they've been successfully uninstalled, you can continue to use your Desktop apps. 


Note: Please be aware that if your DocuWare Cloud or On-premise instance is inaccessible and the DocuWare Desktop apps must be uninstalled, please navigate to C:\Program Files (x86)\DocuWare\Client Setup and run the DocuWare.Setup.Client.UninstallAll.cmd.

KBA is applicable for both Cloud and On-premise Organizations.

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