Autoindex process enabled and scheduled but does not start

Hello

Does anyone already faced this issue?
My auto index processes are enabled and scheduled but none of them are starting. System says "the waiting period has expired."
The next scheduled time is updated but the last execution doesn't change. The auto index is not triggered again.

I tried MSMQ reset, restart services, IIS, installing HF pack 40.
I tried to create new auto index processes but the result is the same. The workflow server seems "stuck" in a idle state.

Thanks

Dear Marc-Antoine Salsedo! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-127353-T8G6N for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team