Veröffentlicht Tue, 06 Mar 2018 14:40:35 GMT von Steve Shriver Application Specialist

A customer has 2 instances of the Full Text server installed as shown in the admin tool (v6.12). One does not repond and the other seems to work fine. When trying to delete the 'bad' one DW prenets a list of file cabinet configured to use this Solr instance. However I can't fine those file cabinets in the admin tool or the configuration page. I have tried all of the logins available to no avail. How can I delete the Solr instance or make it work properly if two are allowed?

Also, is there a replacement for the full text reset that used to be in the admin tool, or a way to see how many documents in the file cabinet are waiting to be processed?

Any clues appreciated,

Veröffentlicht Thu, 08 Mar 2018 13:34:14 GMT von Ingo Bechtle Manager Support Team BLUE EMEA

Dear Mr. Shriver,

two Full Text server connections seem very unlikely to be intended.

it seems that there is some kind of error within the configuration.
What you could try would be to investigate further into the solr.xml
located in "C:\Program Files\DocuWare\Full-Text Server (x64)\webapps\solrt\solr"
and see how many cores there are listed corresponding to the amount of your file cabinets.

Non the less the problem itself seems more tricky then it initially is so i highly
recommend to open a support case to get help on that.
Editing the solr.xml without proper help could cause damage to the system.

For resetting Full Text in DocuWare 6.12 you can look at this FAQ article:

Mit freundlichen Grüßen | With best regards

Ingo Bechtle
Software Support Specialist Team BLUE EMEA

Sie müssen angemeldet sein um Beiträge in den Foren zu erstellen.