Veröffentlicht Wed, 19 Mar 2025 15:08:30 GMT von Edward Clarke Community Service Partners Director of Information Technology
When our DocuWare was originally set up, the company that did the work didn't set the users document trays correctly.  I ran the following query 

SELECT U.name, U.email, CAST(U.settings.value('(/DWUser/@defaultWebBasket)[1]', 'VARCHAR(50)') AS UNIQUEIDENTIFIER) AS defaultWebBasket, C.NAME
FROM 
    dwsystem.dbo.dwuser AS U
LEFT JOIN dwbaskets.dbo.DWCABINETS AS C 
    ON CAST(U.settings.value('(/DWUser/@defaultWebBasket)[1]', 'VARCHAR(50)') AS UNIQUEIDENTIFIER) = C.GUID

to determine which basket tray is the user's default.  Example, for John Doe - when I look at the document trays, I don't see his.  Looking at this query he has "WEB_BASKET_BUFFER_90".  If I go into configurations and look for "WEB_BASKET_BUFFER_90" - it is not listed.  How do I go about fixing this so I can do configurations for Outlook Email so the user can upload to their tray before they store it to a file cabinet?
 
Veröffentlicht Thu, 27 Mar 2025 00:00:44 GMT von Matthias Wieland Senior Director Support EMEA
Dear Edward Clarke! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-258533-J1S7Q for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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