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Maria Holden Sr. Director Software Support Americas & APAC

Maria Holden

Beigetreten: 04.03.2019

  • Forum Beitrag
  • Error while trying to readout characters from PDF File

    Thu, 22 Feb 2018 18:48:09 GMT – Error while trying to readout characters from PDF File-1518645770

    Hello Goutham,

    Please open a service request so we can assist you with the OCR problem you are experiencing.

    Regards,
    Maria Holden
    Manager Support –  Americas
     

     

  • Hiding client menu items

    Thu, 22 Feb 2018 18:46:14 GMT – Hiding client menu items-1519235696

    Hello Jon,

    It is hardcoded and gear can't be removed. Please be aware by selecting the gear in the client RO does not bring the option to go to configurations. 

    Regards,
    Maria Holden
    Manager Support –  Americas

  • Intelligent Indexing Error/ warming

    Thu, 22 Feb 2018 18:38:38 GMT – Intelligent Indexing Error/ warming-1519254098

    Hello Akshay,

    Have you enable your Intelligent Indexing in the Admin Tool? the XML file is always be linked to one modelspace with a user/password and
    organization. Do you have an XML for Intelligent Index?

    Regards,
    Maria Holden
    Manager Support –  Americas
     

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