Behavior:
When trying to access the Document Processing module, it does not load and you receive the error
"A necessary DocuWare service is currently not available. Please try again later."
Solution:
The Local Web Services address may be missing/incorrect in the dwmachine.config. Complete the following to resolve this issue:
1. In C:\ProgramData\DocuWare\ServerConfig, make a copy of the dwmachine.config file.
2. Open the file and ensure it is not missing the Local Web Services path or is not incorrect, the value should display as follows:
<Setting Key="LocalWebServices" Value="http://hostnameofserver/DocuWare/" Encrypted="false" />
3. Once the value has been added or corrected, save your changes and perform an IISReset.
You will now be able to open the Document Processing module.
KBA applicable for On-premise Organizations ONLY.