Posted Wed, 08 Jun 2022 20:15:08 GMT by Steve Shriver Application Specialist
I have had several problems with Connect to Outlook after upgrading my Desktop Apps from 7.5 to 7.6. Outlook crashed several times and would not resume normal function until I uninstalled the desktop. Then, after uninstalling the desktop I tried to uninstall the client setup from control panel. This brought up the desktop uninstall again, which errored out saying it could not uninstall Connect to Outlook, as it was not installed. But each time I try to uninstall the client setup it repeats this same problem.

No I have no desktop functionality and cannot reinstall the 7.5 version.

Are there problems generally with the 7.6 Desktop update?

Any clues appreciated.
Posted Thu, 16 Jun 2022 00:00:13 GMT by Matthias Wieland Senior Director Support EMEA
Dear Steve Shriver! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-178976-D2T0B for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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