Posted Thu, 19 Apr 2018 12:43:01 GMT by Steve Shriver Application Specialist

In a v6.6 system, some users cannot see any documents in a document tray and others can despite permissions allowing both.

Any clues appreciated.

Posted Thu, 19 Apr 2018 12:56:16 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

It could be the auto-refresh is stalled. Have you tried a manual refresh? Also, back on that version sometimes clearing the browser cache cleared things up.


Phil Robson
Senior Director Support Americas

You must be signed in to post in this forum.