Posted Thu, 12 Apr 2018 13:21:00 GMT by Gilbert Baca Coordinator of Business Applications

Recently upgraded desktop OS to Win 10.  Reinstalled Docuware Desktop Apps.  Don't have an option to install Desktop Administration software.  This is not a cloud environment, servers are local.  

Is there some place to download the Administration piece of this software to install on local computer?  Found a support document which noted the cloud solution has the option, however same option doesn't appear to apply here.  Help!

Gil Baca

Docuware v6 (Build:

Posted Thu, 12 Apr 2018 14:43:20 GMT by Josef Zayats


Look for this file on your Docuware server

C:\Program Files (x86)\DocuWare\Web\Platform\ClientSetup\ClientSetup.Settings.xml

Find line like this

<Module Id="AdminTool">false</Module>

and change to 

<Module Id="AdminTool">true</Module>

Then rerun your Desktop Apps setup on a client computer

Posted Thu, 12 Apr 2018 17:19:05 GMT by Gilbert Baca Coordinator of Business Applications

Thank you Josef for your prompt reply.  Discussed with Network Admin who had previously run Docuware ( years ago ) and oversaw the server upgrade a couple of years back.  He found the installers and installed/configured.  Problem is solved.  Your reply will be shared with him and archived for future reference.  Appreciate you taking the time to contemplate the issue and reply.  Have a great day! 

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