• Backup/Restore System Settings

    In earlier versions we could backup and restore Docuware system settings and that enabled process of migrating from mySQL to MSSQL.
    But now you only can backup/restore organization settings which does not include - among other things - Database connections and storage locations. Storage locations cannot be simply re-created as they referenced not only by name, but by GUIDs. This makes migration process somewhat even more complex.
    Does anyone know of a way to restore system settings when migrating from mySQL to MSSQL database?
  • Importing Request FCab in 7.3

    Has anyone succeeded?
    I am trying to import A FC created with Request Export, but can't figure our nor find any information on what exactly needs to be copied to Request  storage location for the Request Export function see the File Cabinet to be exported.
    Do I copy the content of the zipped file into the root of storage location? or do I copy the whole zip-file container? Whatever I try I still can't see the File Cabinet to be exported.
    Also could not find any description of the export screen. 
  • RE: Unable to Annotate Document

    the most probable cause would be that these documents have a stamp applied to them that was configured as a 'signature' stamp - that would preclude any further annotations
  • Send Emails from Docuware in HTML format?

    When e-mailing a document from Docuware client, the Outlook item with the document attached is created as Plain Text e-mail. (User can manually change it to HTML before sending)
    Is there a way to change this behavior so the item created is automatically in HTML format?
  • DW Workflow - e-mail activity. Attach another document?

    Is there a way to attach another document (not the one that triggered the workflow instance) to an e-mail within DW workflow?
    Has anyone tried this? and hopefully succeeded? If not, has this been posted as an idea?
  • RE: Sync after migration from source cabinet and target cabinet that are the same?????

    I have done this only once, and it was not by choice but out of necessity. Not an easy task. By no means this is recommended by Docuware. Make a good database backup and take all Docuware services down
    The reason the sync is not working is that GUIDs of both FCs are the same.
    So you'd need to change the GUID of the FC on one of the systems. This only can be done directly in dwsystem database. I suggest you install a sql tool that allows you to search for a value within the whole database and replace it with a new value.
    You'd also need to make the same change in two tables in dwdata. Also, rename file at a root folder of each of the FC disks.
  • RE: Embedded Link within Workflow e-mail

    Tried different syntaxes. FInally got it to work with the following simple syntax
    <a href=http://website.com/ >ClickHere </a>
  • Embedded Link within Workflow e-mail

    Trying to configure workflow e-mail step with an embedded link (other than to he document itself) with a Link Title (For Example "Click Here"). I thought this should be possible, but which format needs to be used? XML syntax? Has anyone done this?

  • RE: User email address with Active Directory Synchronization

    DocuWare AD Sync can't bring over e-mail addresses, but we have been using MSSQL ADSI linked server, and a sql script that populates some columns in dwsystem.dbo.dwuser table based on username. If you need info on how to create ADSI Linked server and query it - there are many references on Internet.
    I do not think this method would be recommended by DocuWare, but works for us. Just be careful updating DocuWare system tables.
  • RE: Using MS SQL Statement for File Cabinet Profile


    you are missing SELECT before "substring" .

    You had SELECT in your original statement, but somehow dropped it in your last