Posted Mon, 19 Feb 2018 12:19:06 GMT by Callum McGlynn Technical Solutions Manager

Has anybody been able to get Fujitsu FTP scanners to scan up to the DocuWare Cloud Server? Whenever we attempt to set the scanner up we get a constant scanning error.


If anybody has managed to get it working could they share how?





Posted Wed, 21 Feb 2018 14:39:56 GMT by Michael Ceresia Sales and Support Consultant

Callum  what model scanner are we dealing with?

Posted Fri, 23 Feb 2018 14:12:27 GMT by Maria Holden Sr. Director Software Support Americas & APAC

Hello Callum,

By product design the only MFP that you can connect to DWCloud is Connect to Ricoh.  You may use any other scanner and send it to a folder and upload via FTP to DWCloud to a basket.

Maria Holden
Manager Support –  Americas

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