Veröffentlicht Mon, 19 Feb 2018 12:19:06 GMT von Callum McGlynn Technical Solutions Manager

Has anybody been able to get Fujitsu FTP scanners to scan up to the DocuWare Cloud Server? Whenever we attempt to set the scanner up we get a constant scanning error.


If anybody has managed to get it working could they share how?





Veröffentlicht Wed, 21 Feb 2018 14:39:56 GMT von Michael Ceresia Sales and Support Consultant

Callum  what model scanner are we dealing with?

Veröffentlicht Fri, 23 Feb 2018 14:12:27 GMT von Maria Holden Sr. Director Software Support Americas & APAC

Hello Callum,

By product design the only MFP that you can connect to DWCloud is Connect to Ricoh.  You may use any other scanner and send it to a folder and upload via FTP to DWCloud to a basket.

Maria Holden
Manager Support –  Americas

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