Posted Tue, 30 Nov 2021 01:09:55 GMT by Foulds Foulds

Tried searching multiple different terms, unable to find any useful information.

When the user downloads the files from Docuware Webclient

- Single file - the filename seems to be the DWNAME field of the FC Table - Despite the Document Name being set as field EXPORTFILENAME (which is a concatenated field) in the file cabinet database field settings "Document Name". I would expect this to be the contents of the EXPORTFILENAME field.

- Multiple Documents - resulting ZIP contains Folder has the Document Name but the Document is original filename which is incorrect

I need to have the folder as EXPORTFILENAME and the Files in the folder has the EXPORTFILENAME + _1/_2/_3

What is the correct way of handling this?  

Posted Tue, 07 Dec 2021 01:09:55 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Foulds Foulds! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-165893-X8V4J for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Posted Fri, 10 Dec 2021 15:28:23 GMT by Matthias Merkel DocuWare Europe GmbH Technician Software Support Team RED EMEA
The document name is stored in the DWNAME column. When multiple documents are downloaded, the name of the first document is used to name the ZIP file and the names of the individual documents for the folder and file names.

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