Webclient - Search - Download Document - In Original File Format - Set Filename

Hi,

Tried searching multiple different terms, unable to find any useful information.

When the user downloads the files from Docuware Webclient

- Single file - the filename seems to be the DWNAME field of the FC Table - Despite the Document Name being set as field EXPORTFILENAME (which is a concatenated field) in the file cabinet database field settings "Document Name". I would expect this to be the contents of the EXPORTFILENAME field.

- Multiple Documents - resulting ZIP contains Folder has the Document Name but the Document is original filename which is incorrect

I need to have the folder as EXPORTFILENAME and the Files in the folder has the EXPORTFILENAME + _1/_2/_3

What is the correct way of handling this?  

Regards
 

Dear Foulds Foulds! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-165893-X8V4J for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

The document name is stored in the DWNAME column. When multiple documents are downloaded, the name of the first document is used to name the ZIP file and the names of the individual documents for the folder and file names.

I do not believe this answer was correct or complete. The user wanted document pages to be named in the same manner as DocuWare had downloaded them at one time, DocID001, DocID002 .....
With Version 7 of Docuware
When downloading a document full of clipped images the system does create a single zip based on the DWNAME column but the files that are contained are random guids with no relationship to one another. Example: 0a0c3b8f-48ba-489d-83e1-3f28633d0076 - meaningless
There is no order
No relationship to original order when stored
No relationship to original name when stored 
OTHER THAN the first page which looks to be the DOCID001.DWTIFF there is no reference to the originally stored document.

Basically the Downloading clipped images like TIFFS in Original format is nearly useless. 

Making sense of document names like this one 0a0c3b8f-48ba-489d-83e1-3f28633d0076.tif is just about impossible.