Posted Wed, 18 May 2022 07:59:51 GMT by Gisèle Casabianca Responsable d'applications et projets IT
Hi everyone !

Everytime that my Docuware server reboots, I have to open a session.
If I don't, the Docuware services won't start.
My system admin tells me that's not normal, he's quite pissed about this issue...
What he told me is that if the server has to reboot, it normally wouldn't be necessary to open a session.
Apparently, he tells me that all other applications don't need to open a session when their server reboots.

Is it normal ? Is it a Docuware rule ?
Posted Wed, 18 May 2022 08:57:40 GMT by Simon H. Hellmann Toshiba TGIS GmbH | IT-Consultant - Document Management Solutions
Hello Gisèle,&nbsp;<br> <br> this is totally not normal. You should raise a support request with your ADP or DocuWare directly to have a look at this issue.<br> DocuWare Services should work the way your Admin expects.<br> <br> Greetings from Germany,<br> Simon H. Hellmann<br> DocuWare System Consultant
Posted Wed, 18 May 2022 09:00:09 GMT by Gisèle Casabianca Responsable d'applications et projets IT
Thanks a lot for your answer, my sys admin will be so happy...!

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