Cloud Status "View a Document" has No Data Available

Wondering if this ever worked. The DocuWare Cloud Status "Performance Report" has three types:

• Search and Result - shows data
• View a Document - reports: NO DATA AVAILABLE
• Store - shows data

I looked at four of my Cloud customers and all of them show that the View a Document report does not have data. 

Please advise.

Dear David Blake! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-236837-R1X3S for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team