Posted Wed, 14 Nov 2018 14:00:09 GMT by Steve Shriver Application Specialist

I am sending documents to a Tray using DocuWare Printer and an MS Word mail merge. I am capturing a value from the document and populating an index field. I want this index field value to be the name of the document in the tray, so I set this field as the 'Document Name' in the database fields tab in File Cabinet configuration. 

However, the name in the tray is the name of the word document with a number attached as each document is created.

Is there a way to force the name in the document tray to be a certain value when using DocuWare Printer? (This seems to work for an DW Import configuration).

 

Thanks,

Posted Fri, 30 Nov 2018 14:08:12 GMT by Tobias Getz DocuWare GmbH Director Product

Hi Steve,

it looks like the file cabinet is not assigned to the document tray that the document is placed by DocuWare Printer.

Please check in document tray configuration which file cabinet is assigned to the tray.

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