Posted Wed, 06 Feb 2019 18:10:25 GMT by Seth Jaco Support Specialist

So all of the guides I have found regarding reverse proxies appear to only support up to version 6.11 or so. Is there anything special to do when you want to use a reverse proxy with 7.0, or is a reverse proxy even needed?

 

Thanks

Posted Wed, 06 Feb 2019 18:16:33 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Seth,
If you do not want your DocuWare server directly exposed to the internet then a reverse proxy with ARR is a must. The KBA article here is valid for 7 as well. (The versions just need updating).

https://faq.docuware.com/en-us/knowledgebase/article/KBA-35667

 

Phil Robson
Senior Director Support Americas

Posted Wed, 06 Feb 2019 18:22:27 GMT by Seth Jaco Support Specialist

I thought because of this line "Starting with DocuWare 6.7 the web components connect directly to the database server. Therefore it is not recommended and not supported to install DocuWare web components in a DMZ." Would we be able to install the front end (only option other than backend and intelligent indexing) option to a server on the DMZ and it still communicate to the SQL server not on the DMZ?

Posted Wed, 06 Feb 2019 18:28:10 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

No. The web components make a direct database connection. That means the front end services are talking directly to the database. You do not want your DocuWare server facing the internet and you certainly do not want it in a DMZ. Put it behind a firewall and use ARR as the documentation describes.

 

Phil Robson
Senior Director Support Americas

Posted Wed, 06 Feb 2019 18:34:48 GMT by Seth Jaco Support Specialist

Understood, thank you for the clarification.

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