Posted Fri, 02 Feb 2018 02:01:19 GMT by Josef Zayats


Did you know that if Edge Browser is used for Docuware client,, you can drag and drop items from MS Outlook (both attachments and whole emails) directly to a Tray? I have not seen it mentioned anywhere. Was very embaarassing to be told about this by a user who discovered this byan an accident. 

Can anything be done to have it working with other browsers? I think ability to do this was pretty high on endusers Docuware wishlist..


Posted Fri, 02 Feb 2018 12:46:39 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

This is hardly a DocuWare feature. Never have you been able to drag directly from Outlook to a Web Browser before Edge. Edge is still not the primary recommended browser for DocuWare. I am not sure why you would expect DocuWare to document the feature and not Microsoft - both are their products and that is a Windows function.
I'm not embarrassed. I'm glad someone discovered the feature.



Phil Robson
Senior Director Support Americas

You must be signed in to post in this forum.