change onpremise public docuware domain

Hello everyone,

Our customer gonna change its Active Directory domain, and now we need to update our DocuWare On-Premise system to reflect this change. Docuware URL and User emails.

Does anyone know the proper procedure or best practices for changing the domain in DocuWare On-Premise? Are there specific configurations or services that need to be adjusted to avoid issues with authentication or user access?

Any guidance, documentation, or shared experience would be greatly appreciated.

Thanks in advance!

Dear Sergi Sabate! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-272811-T8D1K for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team