A client of ours is using a couple invoice processing workflows that work off of each other. Using a cloud system, when a workflow errors, it goes to the admin account automatically. The only options for the admin are to retry task, continue with activity, or stop workflow. Retry activity just pushes the document through the same workflow, pushing it to error our for the same reason as before. I'm wondering if there is a way for the errors to go to a specific user (the admin account works), but with the ability to send the document back to the beginning of the process. Ideally, when a document errors, the admin could hit, "resubmit invoice", which would change the status to 'submitted' , which would trigger the first workflow again. But that currently isn't an option. So does anybody have an ideas on how this could be accomplished?