A potential client of ours is particularly concerned with how files within DocuWare are backed up. I understand that if they are using MySQL as their DocuWare database, it can be backed up using MySQL Workbench. DocuWare Admin also has a migration/backup wizard that can be used.
But their main concern is how to access these files outside DocuWare. If they decide to stop using DocuWare one day, will they still be able to access all their files and related incides?