Posted Tue, 17 Dec 2019 14:11:06 GMT by Pedro E. Gonzalez-Santini
This is a two-part question.  1 - Can admins determine which tray is the default for a user? This can be useful to find import failures and other documents.  2 - Most users are created without default Inboxes but then we might determine that a particular user really needs a default tray for imports and printing. Can a tray be assigned after a user account has been in use?
Posted Wed, 18 Dec 2019 14:29:10 GMT by Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hello Pedro,

1 - as far as I know, this is not possible. There probably exists some database entry for this, but I do not know about it.

2 - Yes. Create a new basket/tray via configuration page and assign it to the user. If the user had no other trays, the new one should automatically become the default tray (as far as I know). If the user already has other trays but needs the new one as default, he has to change it by himself. (you can click the star icon to switch your default basket)

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant
Posted Wed, 18 Dec 2019 15:13:45 GMT by Pedro E. Gonzalez-Santini

Thanks, Simon.

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