Posted Mon, 08 Apr 2019 15:39:06 GMT by David Blake Ricoh USA Sr. Solution Integrator
Does DocuWare require any additional licensing for a third environment?  I am sure the second envirnoment for Development can be licensed with the Production license, but can a third Testing Envirnoment use the same Production license too?
Posted Mon, 08 Apr 2019 16:33:41 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
Under the terms of the license agreement, DocuWare services may only be installed once (or in the case of an Enterprise license - twice).
It is an accepted practice that the production license may also be used in a test environment as long as it is a test environment and not used in any way for production. Since you specifically ask about a third installation of the same license then the only answer is no. I would suggest you use the test license provided as Peters Engineering.


Phil Robson
Senior Director Support Americas
 

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