Posted Tue, 01 Mar 2022 18:09:06 GMT by Steve Shriver Application Specialist

Users can us the Quick Copy function in the result list to replicate an entry in a file cabinet if the function is turned on in the file cabinet configuration. However only 2 of the available file cabinets are shown in the list of targets for the copy (as shown in the uploaded image). I want to be able to use this function on another file cabinet that does not appear in this list, even the result list of the intended cabinet.

The function is enabled and permissions to the Store Dialog are available. Version is 7.3.

Is there some configuration item that needs to be enabled to allow this function to work in any file cabinet? I can't find any mention of it in configuration or at help.docuware.com.

Thanks

Posted Wed, 02 Mar 2022 08:17:16 GMT by Simon H. Hellmann Toshiba TGIS GmbH | IT-Consultant - Document Management Solutions
Hi Steve,&nbsp;<br> <br> please check if all of the following are true for the user:&nbsp;<br> - access to default store dialog<br> - access to default result list (not sure if necessary)<br> - store right on file cabinet level<br> - write rights for all index fields in the target file cabinet<br> <br> Hope this helps.&nbsp;<br> <br> Greetings from Germany,&nbsp;<br> Simon H. Hellmann<br> DocuWare System Consultant
Posted Wed, 02 Mar 2022 16:01:45 GMT by Steve Shriver Application Specialist
Simon,

Thanks for your reply. But, yes, I checked all the permissions and the user is an Owner of the file cabinet as well. The file cabinet store dialog and name still does not appear in the list. Some other file cabinets are also missing from this option.

Is there perhaps some switch that allows or removes certain file cabinets from this feature?
Posted Fri, 18 Mar 2022 19:43:53 GMT by Steve Shriver Application Specialist

This turned out to be a minor configuration error. The user had all permissions necessary to store a document but had the store dialog turned off in their profile. After enabling that the Quick Copy function works as expected.

Thanks,

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