Failed to create COM Instance

Behavior:
Sometimes you start the DocuWare Client and you receive the error message "Failed to create COM instance ......"

Solution:
The Windows user has not enough rights to access the DocuWare Registry Keys!

1. Copy the dwreg2.exe from the Setuppath from the Server to the desktop of the problem workstation or search for the dwreg2.exe in the current DocuWare Client installation folder.
2. Start the Tool (with Administrator rights) and clean at first the DocuWare Client Registry Key:
   
    
3. Then clean the DocuWare Setup Registry Key:
   
    
4. Now clean the DocuWare Client for HKCU:
   
5. Then repeat the step with "DocuWare Setup" to clean the DocuWare Setup for HKCU.
6. After all this steps, please select or enter the DocuWare Client Path and use the Button "Registry assemblies":
   

Now you can start the DocuWare Client without problem again!