How to configure Intelligent Indexing when a proxy is used?
If the following users can pass the proxy, DocuWare is able to connect to the Intelligent Indexing web service.
- User of the application pool "DocuWare Platform Services App Pool" (resp. "Classic .NET AppPool DW")
To check if a connection to the Intelligent Indexing web service is possible, log on to Windows with the users listed above and try to connect to Intelligent Indexing URLs:
Proxy with user authentification:
In case the previously described steps did not solve the issue, a proxy using Windows authentication is used. This causes the message "No connection to Intelligent Indexing". to solve this problem apply follwoing changes:
- In files "...\DocuWare\Web\Platform\Web.config" (resp. "C:\inetpub\wwwroot\DWWebClient\Web.config")
and "...\DocuWare\Web\Settings\Web.config" add following lines at the end: